Connie W
JOHNSTON, IA | 2016 Chevrolet TraxMay 21, 2022
Service was great, respectful, courteous & professional. Job will be completed May 23,2022 (per my request) If repair $$ was going to be over estimate, service representative would let me know Before repair made & he did. Karl Chevrolet has always been the best. I have been a loyal customer for 20 years
Response from Karl Chevrolet
May 23, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
Marilyn G
ALTOONA, IA | 2015 Chevrolet EquinoxMay 16, 2022
Good service guys. I talked with both Dale Van Hove and Doug Gustafson. Both pleasant and I will tell friends and family to ask for them when they need service.
Response from Karl Chevrolet
May 17, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
Dennis G
BOONE, IA | 2018 Chevrolet 1500 SilveradoMay 12, 2022
Had a check engine light, they diagnosed the problem. I hesitated to fix the problem right away, out of warranty, 42000 miles on a 2018 Silverado and it needs a new gas tank neckat the tune of $700 . I'm still waiting to hear back from the sales department. Think I'll just trade if possible
Response from Karl Chevrolet
May 13, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet! I did send an email to your salesman and let him know you are interested in trading!
Jason P
BONDURANT, IA | 2021 Chevrolet 1500 SilveradoApril 14, 2022
People were nice. The whole process was very fast and easy
Response from Karl Chevrolet
April 14, 2022Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Joe H
URBANDALE, IA | 2021 Chevrolet TrailblazerApril 7, 2022
Very prompt, courteous and thorough. I also appreciate the beverages.
Response from Karl Chevrolet
April 8, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
Joel H
ALTOONA, IA | 2015 Cadillac ATS CoupeMarch 14, 2022
Great service as always.
Response from Karl Chevrolet
March 14, 2022Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Maureen D
ANKENY, IA | 2015 Chevrolet EquinoxMarch 7, 2022
Everyone was very nice and explained everything they were checking on my Equinox. I elected to stay in my car while it was serviced. I did have a long wait but it was a Saturday and they explained the wait time. I had my oil changed and tires rotated. After they did their check on my car, discussed future services I might need.
Response from Karl Chevrolet
March 8, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
Roger M
DES MOINES, IA | 2018 Chevrolet 1500 SilveradoFebruary 3, 2022
Overall it was an excellent experience. Bruce did a good job on finding what I wanted and so quick. Financing was easy and a pleasant experience working with Pete. Nice selection of used vehicles to pick from. I definitely would buy from there again.
Response from Karl Chevrolet
February 3, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
James B
ANKENY, IA | 2020 Chevrolet MalibuFebruary 1, 2022
Great as usual
Response from Karl Chevrolet
February 1, 2022Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
Rick H
AMES, IA | 2016 Chevrolet 1500 SilveradoJanuary 27, 2022
The service department got my truck right in fixed the issue on my 4 wheel drive the same day. was very pleased with the quick service. Rick Housken Ames, Iowa
Response from Karl Chevrolet
January 28, 2022Thanks for the review! We're glad we could help and appreciate you coming in to Karl Chevrolet!
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